Skip to content

Terms and Conditions

All notices from PRESSURE WASHER PRODUCTS to You may be posted on our Website and will be deemed delivered within thirty (30) days after posting. Notices from You to PRESSURE WASHER PRODUCTS shall be made either by e-mail, sent to the address we provide on our Website.


Delivery shall be deemed to have been made by You to PRESSURE WASHER PRODUCTS five (5) days after the date sent.

All content appearing on this website is the property of:



Copyright © 2005-2023 PRESSURE WASHER PRODUCTS. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Website so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2005-2023 PRESSURE WASHER PRODUCTS. All rights reserved.

All brand, product, service, and process names appearing on this Website are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by PRESSURE WASHER PRODUCTS. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of PRESSURE WASHER PRODUCTS or any third party, except as expressly granted herein.

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. PRESSURE WASHER PRODUCTS and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if PRESSURE WASHER PRODUCTS believes that customer conduct violates applicable law or is harmful to the interests of PRESSURE WASHER PRODUCTS and its subsidiaries.

PRESSURE WASHER PRODUCTS use of personal information that you may submit to PRESSURE WASHER PRODUCTS through this Website is strictly governed by the PRESSURE WASHER PRODUCTS Privacy Policy.

Forms of Payment Credit Card: (MasterCard, Visa, Discover, PayPal) NO COD orders accepted  Minimum order amount --$35.00

At this time, PRESSURE WASHER PRODUCTS ships merchandise to locations within the continental United States and to some international locations excluding Canada. PRESSURE WASHER PRODUCTS ships to Alaska, Hawaii, Puerto Rico, Guam and the US Virgin Islands. Due to the guidelines of Proposition 65, Pressure Washer Products will not ship to California. Pressure Washer Products can not drop ship to Hawaii, Illinois, Louisiana, Maryland, Washington and Washington D.C. At The risk of loss and title for all merchandise ordered on this Website pass to you when the merchandise is delivered to the shipping carrier. Our policy of requesting email verification of verbal orders is the only way we can assure orders will be processed correctly.  Verbal orders require a photo of the driver's license front and back and a photo of the card (front and back) be emailed for verification.  PWP requires signatures on all shipped orders.  

Shipping Stock Orders: Orders received by 11:00 a.m. E.S.T. will be shipped same day whenever possible, Monday through Friday. In the case of unforeseen circumstances such as mechanical failure, power outages, weather related problems, or other emergencies, your order may not be shipped that day, but will ship as soon as possible (Except Fridays or the day before holidays). Most PWP shipments are via FedEx, UPS or USPS Priority, unless otherwise requested. Freight charges are prepaid and added to the invoice unless other arrangements are requested by the customer.

Shipping via the US Postal Service: In the continental US, we will usually ship an order under one pound via the USPS at our discretion. We ship using the best cost savings advantage to the customer. The customer will accept responsibility of package arrival and receipt. If a package is lost, the customer is responsible for paying for the lost item.  Please request and purchase a signature requirement or tracking service if needed.  Packages over 1 lb will ship via FedEx unless otherwise requested.

Shipping Errors and Damages:  Any shortages or wrong product shipments should be reported immediately upon receipt to our customer service department via email to  Any package received damaged or appear to have damage caused by the shipping or freight company should be reported to your delivery person or freight company for inspection, then reported to PWP.  Please take a generous number of photographs of all boxes, packing materials, damaged items and all items (not damaged as well) in the shipment.  Retain possession of all packaging materials and email photographs to  File the insurance claim with FedEx, USPS or the freight company.  If the shipment is critically damaged, it is best to refuse the delivery.  Once you accept the delivery, you accept the damaged goods and retain possession and ownership.  PWP aims for 100% customer satisfaction.  We understand your frustration.  Please follow the procedure, remain positive and look forward to a resolution.  

Local Pick-Ups or Verbal Orders:  Please bring or provide a valid driver's license, passport and secondary form of identification. You may provide a government identification card such as concealed weapons permit or voter's ID card. We will not accept duplicates or copies.

PRESSURE WASHER PRODUCTS charges sales tax for merchandise ordered on this Website based on the applicable state sales tax rate and the location to which the order is being shipped. 

The Content included in this Website has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Website. PRESSURE WASHER PRODUCTS makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Website or Content, or the suitability, functionality, or operation of this Website or its Content. By using this Website, you assume the risk that the Content on this Website may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. PRESSURE WASHER PRODUCTS SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL PRESSURE WASHER PRODUCTS BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

-- OR Depending on State --

The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Website is provided by the advertiser or manufacturer only, and not by PRESSURE WASHER PRODUCTS.

The references and descriptions of products or services within the Website materials are provided "as is" without any warranty of any kind, either express or implied. PRESSURE WASHER PRODUCTS is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Website or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this Website are the sole responsibility of the companies providing the information ("advertisers"), and not PRESSURE WASHER PRODUCTS.

The inclusion of material on this server does not imply any endorsement by PRESSURE WASHER PRODUCTS, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although PRESSURE WASHER PRODUCTS tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct. 

You may purchase merchandise from this Website by using any one of the payment options listed in (link to Payment Options). PRESSURE WASHER PRODUCTS reserves the right to change its payment procedures at any time without prior notice to you.


Products returned for warranty consideration will be sent back to the manufacturer for final disposition. We realize this may place a hardship on you.  The manufacturer is the only one who can determine a defective product. PLEASE NOTE: Most accessory items have a short 90 day to 6 month warranty period. Please check before replacing any item.

Warranty Procedures:  

1. To expedite the process, please have your PWP invoice number, date of invoice and documentation available when you call (727-562-5488) Monday - Friday 8 am - 5 pm EST.  A copy of the invoice or documentation must be enclosed with the returned item.

2. A (R)return (M)merchandise (A)authorization (RMA) must be secured from PWP before any item can be returned.

3. RMA number must be displayed on the outside of box.

4. The customer is responsible for the shipping or freight to the manufacturer or PWP for warranty items. Shipping is never refunded.

5. Manufacturers have the choice of repairing or replacing damaged item or issuing credit.

6. If upon submission of an item for warranty consideration, the customer wants a replacement immediately, PWP will ship the replacement and invoice the customer.

7. If the manufacturer denies the warranty or repairs or replaces the defected item, the customer is responsible for the payment of the defective item and the replacement item.

8. If the manufacturer issues a credit for the defective item, PWP will issue a credit to the customer. No credit will be issued by PWP until one is received from the manufacturer.

9. PWP aims for 100% customer satisfaction.  We understand your frustration.  Please follow the procedure, remain positive and look forward to a resolution.  


Returned Merchandise / Change Your Mind / Did Not Need: PWP reserves the right to charge a 20% restock fee for any returned item. All returns not in the original packing will be refused.  All items must be returned in original packaging, including the packaging material, in perfect, resale condition.


Pressure Washer Products does not accept returns on the following items: all special ordered electrical components, all electrical components of any kind,  pressure washers, hot boxes, custom cut and crimped hoses, custom cut length hose of any kind and custom or special order equipment.




1. A (R)return (M)merchandise (A)authorization (RMA) number must be secured from PWP before any item may be returned.

2. RMA number must be displayed on the outside of box.

3. ALL merchandise returned will be assessed a 20% restocking fee.

4. The customer will be responsible for shipping/freight on ALL items returned for credit. (Except items shipped in error by PWP or the manufacturer.)

5. All special order or non-stock special items returned will be assessed a 20% restock fee. PWP reserves the right to refuse to accept returns on special order items.

6. Special orders are those items not ordinarily stocked by PWP.  Some manufacturers have a no return policy on special items.

7. Orders for an item which is beyond the normal stocking level of PWP will be subject to the same return policies of a special order.


Shipping Errors:  PWP shall not be responsible for any damage caused by the use of, or availability of products supplied by PWP, including damage to equipment, or personnel, lost profits, or any incidental or consequential damages, even if said damage was caused by the installation of incorrect parts which were shipped in error. It is the customer's responsibility to determine the appropriate products for an intended use and verify correct products have been received. If an item is shipped in error by PWP, PWP will pay the freight to have it returned and the correct item will be shipped with no additional freight charged. If an item is shipped in error by our vendor, we will have the manufacturer accept responsibility for the return shipping charges and ship the correct item to you at no additional freight.


Freight Charges: With internet access to UPS/FedEx published rates, discrepancies appear between the "billed" weight and "actual" weight of shipments. This is the result of additional charges by the carrier, such as home delivery, rural delivery, over-sized packages and dim weighted packages. These are additional charges which are NOT calculated into the internet prices.

Customer service is available as defined on the Contact Us page of this Website. Company Hours 8:00 am to 5:00 pm Monday through Friday, EST.  PWP is CLOSED on Saturday and Sunday.  PWP will be closed in observance of the following US National Holidays, New Years Eve, New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas Day. 

Although the information on this Website is accessible worldwide, not all products or services discussed in this Website are available to all persons or in all geographic locations or jurisdictions. PRESSURE WASHER PRODUCTS and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of PRESSURE WASHER PRODUCTS shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and PRESSURE WASHER PRODUCTS with respect to this Website. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and PRESSURE WASHER PRODUCTS with respect to this Website. No modification of the Terms and Conditions shall be effective unless it is authorized by PRESSURE WASHER PRODUCTS. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

Verbal Orders:  All verbal orders must be verified via email.  If an order is called in, we request a written verification of the order for accuracy and a confirmation to charge your card.  Please provide an accurate email address, shipping and billing address with a phone number.  Our goal is 100% customer satisfaction in 100% order accuracy.  We thank you for allowing us to assist you with your pressure washer and softwash products.